Managed Services - With our Managed Services program, you will gain vital business advantages including increased productivity, increased infrastructure reliability, business continuity and protection of your key business and information assets. Andor Systems has developed and will continue to develop a comprehensive outsourcing service model that gives you access to enterprise level IT so that you do not have the worry or concern of hiring, training and maintaining a full in house IT team.
However, should you have some internal IT capabilities or internal IT staff, our Managed Services offering can be tailor made to suit your business needs and requirements. Our services can be utililised as an addition or back-up to compliment your existing infrastructure.
We will partner with you to act as your IT department allowing you to focus on your core business, not running your technology. We are here to accompany you to find the best solution. We do not believe in a one size fits all model and will help to determine the right balance between in-house and external support.
Managed Services Qualified Technicians -
Andor Systems employs a team of highly qualified service oriented engineers who specialise in WAN, LAN, Networks, servers, applications, storage and security. Our staff hold a number of advanced certifications and participate in ongoing educations and accreditation programs to ensure that our Managed Service engineers are up to date with the latest technologies.
Andor Systems Managed Services Program is offered via a web-based monitoring tool allowing out technicians to view the status of your network from any internet enabled device or web- browser across Australia and the world.
Should any device become unavailable or offline, Andor Systems can provide an alert to inform personnel onsite and take appropriate steps to ensure the issue in resolved promptly.
