NOVEMBER 2009  
 

To Our Valued Customer,

"Coming together is a beginning. Keeping together is a progress. Working together is success" - Henry Ford

Henry Ford back in 1908 said it, the foundation of success in business is teamwork, but today working with technology and changing generations within a workplace can create some interesting new challenges for successfully managing teams.

In today's technology dependant world IT has become the core of all business, whether it's focus be defence, professional services, manufacturing, medicine or engineering. IT should always support the core business infrastructures, with management ensuring a balance between people, process and technology to create optimal workplace efficiency and success. With most companies today having growing IT focused dependencies, management's role in balancing technology, people and processes is creating a growing challenge.

This month focuses on Andor Managed Services. Our programs offer strategised IT-focused solutions to suit a variety of business structures and needs. Andor Managed Service plans will allow you to focus on running your business, not just your technology. This allows you to focus on balancing people and processes while we look after your IT, allowing you to achieve workplace success.

Also this month, find out about some new features of Windows 7, and take a look at how you can get the most out of the Small Business Tax break when it comes to your IT.

 

Until next time...

Warm Regards,

 


WEBSITE | Visit our website to find out more of what we have to offer

CONTACT US | If you have any questions or enquiries please don't hesitate to contact us

Andor Systems (Aust) ... Pty Ltd
9 Griffiths Road,
New Lambton NSW 2305
P 02 4941 0922
F 02 4952 9410
sales@andor.com.au

 

       
 

 
 


PRODUCT | Find out about the product focus for this month- Andor Managed Services

 
PROMOTION | Get in quick for this exclusive deal - 2 week free trial
 
BREAKY BOX | Enjoy breakfast while you find out what the latest IT products can do for your business
 


WINDOWS 7 | A quick look at the new features

 

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1. Why Choose Andor for managed Services?

• Andor offers a complete solution for your network including monitoring and maintenance of your network devices as well as providing an enhanced level of confidence in your IT systems.
• Andor has dedicated technicians to bring you 24 hour support
• Our specialised staff provide your business with fast resolution of technical issues as well as long term support to compliment your ongoing business goals
• Andor System’s Help Desk provides you with ongoing support which is tailored to meet your specific requirements and enables you to focus on your core business.

“Our clients choose us because of our level of support, trust, proven technical skills and quality of service.”

2. What is the difference between the IT support I have now and Managed Services

You may have heard the term “Break Fix” used before, which in general terms is “fire-fighting” based IT support where problems are dealt with as they arise.
Until now, this model for IT support for businesses has always been the reactive break/fix model. Today, however, this is not the most optimal way of managing your IT operations.

Managed Services on the other side of the spectrum core objective is to simplify IT operations by proactively managing, securing and supporting a clients IT/Network infrastructure to avoid and minimise downtime

3. What are the benefits of a managed service solution

Managed Services purpose is moving clients toward a proactive model with a core responsibility of monitoring your network to identify potential problems before they manifest as outages or disruptions.

• Lowered IT costs
• Reduced costly downtime
• 24 x 7 x 365 Monitoring
• Ability to pinpoint and predict problems before they impact the network
• Provide priority response over non-contractual customers
• Lowered hourly rate for on-site work
• Improved network stability
• Monthly Status Reports
• Faster Diagnosis of Issues
• Faster mean time to resolution

4. What kind of businesses are suitable for Managed Services?

• If your business has a network consisting of 10 or more devices, you are eligible for managed services program.

• Any business that is seeking to simplify the management of their IT infrastructure and reduce the costs of servicing their technology investments.

 

 

Is there any other questions you need answered? Come along to this months Breaky Box, Wednesday 11th November, See Below for more details.

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PRODUCT FOCUS FOR THE MONTH

...A Lifesaver for your Network

We all know the value of taking care to swim between the flags at the beach, here lifesavers are guarding against the dangers in the water, reducing the risks associated with the constantly changing conditions.

But do you take the same level of care when it comes to your IT?

A personal IT Lifesaver for your network can help reduce internal and external challenges that effect performance, productivity and ultimately profit.

The Lifesaver - Andor Systems Managed Services!

A managed service approach is a strategy focused program, structured on real time support to deliver the best efficiencies from your IT infrastructure.

Can your business benefit from having a lifeguard on duty?

Some of the benefits of implementing Managed Services:

  • Increased Staff productivity
  • Preventative Maintenance
  • Enhanced network operational visibility
  • System Monitoring
  • Reliability and Stability of IT assets
  • Resource efficiency
  • Predictive problem solving
  • Faster problem resolution
  • Enhanced overall system reliability and performance

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    2 Week FREE Trial Available

    Contact an Andor representative or CLICK HERE for your Free Trial of Managed Services TODAY.

    Andor Managed Services Programs provides business operators with ongoing maintenance, monitoring and support for all IT systems, to provide an enhanced level of confidence in your IT systems.

    Better Support, Advanced Reporting, Faster Resolution!


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Lunchbox

All registered guests for the managed Services Breaky Box will go into the draw to win a Hunter Valley wine selection and leather case, So get your registration in today!

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Windows 7 - A quick look at the new features

October 22nd Marked the launch date of the Windows 7, an exciting day for many computer enthusiasts, with industry professionals claiming this is 'The Best Version of Windows Yet'. So what does this new version have to offer?:

  • Features are aimed to boost productivity, usability while simplifying everyday tasks for the user
  • The same familiar desktop and interface makes the learning curve for Windows 7 easier
  • Windows 7 runs faster than its predecessor Vista - meaning no need to invest in a new machine just to use it
  • The 'Shake it and See' feature is where grabbing a window with your mouse and shaking it instantly hides any underlying windows complicating the display, also one of the more favored improvements of Windows 7
  • A New 'Snap' tool allows you to easily compare two files side by side on your screen
  • Live Taskbar previews makes looking at all open windows on your screen easy
  • Improved Windows search makes searching for things within your PC easier

Windows 7 Professional is software built on innovation and improved performance to help you and your business stay competitive. The Windows 7 Professional system has been designed to reduce mobility issues, help you better protect your business while offering a business solution that will help address application compatibility challenges previously encountered with Vista upgrades.

Thinking of making the Switch? For a limited time you can upgrade with Andor to Windows 7 Professional and save up to 15%. Contact Andor Sales today to find out all the details 02 4941 0922.

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Available only for the month of November

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What IT Equipment should I plan to purchase by the end of this year to make the most of the 50% tax break?

If your business will turn over less than $2 million this financial year you have enough time left to plan and purchase IT equipment you need for the upturn which is clearly on it's way. As a result of recent business and economy growth, more organisations are looking to upgrade their IT equipment. Businesses in general are experiencing improved sales, knowing there is a need to expand capacity and capability in terms of the IT systems in their business, to support the impending growth.

There are some great packages available through Andor from hardware vendors such as IBM, HP and Cisco or software companies such as Microsoft. Now is a perfect time to fortify your IT systems to ensure lack of technology does not stand in the way of your business growth. As a business owner you should consider some of the following to allow for growth:

  • PC's/Laptops/Workstations
  • Data Projector
  • Windows Small Business Server
  • Terminal Server for Remote Access
  • Printer/Photocopier
  • Large Format printer/plotter
  • Backup and Disaster Recovery Solutions
  • Firewall or Security Router
  • Uninterruptible Power Supply (UPS)
  • Cisco Small Business Server
  • HD TV for Displays

Any of these products will improve the communication, presentation and security of your company, while ensuring your staff are working as productively as possible. Maximise the tax benefit while its available, fixing IT systems you remove the impediments to growth. Contact Andor Sales to find out more small business solutions available.

More Information on the 50% Tax Rebate can be found at the ATO Website.

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