JUNE 2010  
 

To Our Valued Customer,

With the new financial year fast approaching, all of us at Andor are very excited about what this new year has in-store.

This month's theme is “the special edition” as Andor is moving into a new era of high performing products and services that will aid in providing even better performance and better efficiency for your business. Late last year we launched our Managed Services program and introduced you to new ways in which we can help you simplify your IT environment. From here we have become more mature in developing our range of managed services products, and have created a managed services platform to suit your business.

We have witnessed some great results from the customers who have already implemented our Managed Services program to their networks. We hope to see the same results in your business with the introduction of our new remote support program.

Our annual PSP promotion is already running. Make sure you "Re-fuel your PSP" to go into the draw to WIN a $1000 Fuel Voucher. Talk to our sales team today to find out how.

 

Until next time...

Warm Regards,

 


WEBSITE | Visit our website to find out more of what we have to offer

CONTACT US | If you have any questions or enquiries please don't hesitate to contact us

CUSTOMER CONNECT | What our customers are saying about us

Andor Systems (Aust) ... Pty Ltd
9 Griffiths Road,
New Lambton NSW 2305
P 02 4941 0922
F 02 4952 9410
sales@andor.com.au

 

       
 

 
 


PRODUCT | Find a clear managed service solution that fits your company. This month only Free Managed Services Installation!

 
PROMOTION | Get in quick for this exclusive deal - Iomega 500GB portable hard drive!
 
PSP PROMOTION 2010 | Find out how you can go into the draw to win a $1000 Fuel Card!
 
 

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Come on admit it...you love the internet. You do not have to be a technical genius to use and enjoy it and you can access any information instantaneously. You can also purchase practically any product or service at the click of a mouse. You can chat with friends, family and colleagues all around the world at any time of the day and you can even blog about your life to anyone and everyone. The internet has enhanced not only our personal lives, but is continually making business operations even easier with the availability of remote IT support and maintenance via online based tools and software.

Whether you are an online or offline business you will have a computer system of some type with internet connection. It is nearly impossible to do business in most industries nowadays without it, especially if you have multiple sites. Therefore, remote IT support services have now become a must-have for the future.

Remote IT access capabilities have been available for some time now, but have evolved greatly over the years, predominantly due to fast innovation in communication and computer technology including the ubiquity of the internet and many web based applications. This fast improvement in turn has generated great new possibilities such as setting up a data communication link between two technical systems in nearly every country of the world as well as the opportunity to remediate complex system failures quickly by monitoring servers or key business devices online and resolving them before they reach critical stage.

 

What is remote IT service?

Remote IT service is performing installations, providing maintenance and conducting periodical checks across a system via the use of Information and Communications Technology (ICT) systems.

This can also include the diagnosis or update of faulty software or hardware components without requiring an onsite visit.

What are the benefits of Remote Support and Maintenance?

An increase in overall productivity as staff are no longer interrupted for remediation work.

Reduction in costs and time associated with travel.

The ability to apply software fixes or patches by sending to your computer network remotely.

Enabling you to focus on your core business as staff will not be interrupted from their daily operations.

Assurance that your IT infrastructure receives the required level of support to keep your business running at optimal levels.

Use the internet to your advantage and ask an Andor Account Manager how remote IT support can benefit your business.

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‘Phoenix Health Fund have been a client of Andor Systems for approximately six years now. Over this time we have received exceptional service and response. Since implementing a Managed Services program earlier this year, our IT network has become even more productive. Andor can now visibly determine issues within our system before they reach critical stage and furthermore this resolution can be performed remotely ensuring minimal interruption to our staff and regular business operations.

This new program really works for our business!'

William Beaton, CEO
Phoenix Health Fund

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PSP Promo
 
 

 

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PRODUCT FOCUS FOR THE MONTH

Andor Systems Managed Services
Making it work for you.

Like any business in today’s busy work environment, you and your staff do not have time to sit around waiting for a network or critical application to be resolved, let alone wait for a technician to travel to site. You also know that you cannot afford to have your staff working on remedial tasks to pass the time until they can get back to business as normal.

Ever wondered if there is a better, more reliable and predictable way to manage your entire network? Well, we at Andor understand these business worries and strains and have developed a Managed Services option to suit your business requirements and can now work on your system in real-time remotely. No more waiting for the technician to come to your site in the case of a system failure.

Our managed services program can be customised to support your existing IT infrastructure and are offered via a range of services levels. This includes standard business hours support or 24X7 high availability to match your reliance on your IT environment and overall business needs.

With Andor Systems Managed Services program, you will gain vital business advantages including increased productivity, increased infrastructure reliability, business continuity and protection of your key business and information assets. All in REAL TIME!

Don’t let your IT put your business on hold or inhibit your business productivity, contact an Andor Account manager today to find out how Andor Managed Services can support your business.

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While stocks last. Only available for the month of June.

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