To Our Valued Customer,
Welcome to July and the start of a new financial year. The 2010/2011 financial year will continue to bring us further away from recessionary times and move us into new seasons of opportunity, growth and innovation.
This month we have lots of great information in store to educate you on how monitoring and maintaining your network can help ensure that your IT continues to create value for your business.
The compelling article below details the importance of network monitoring and the advantages this can bring your business and IT infrastructure.
Also, this month you are invited to join us for a Breakfast Box for an introduction to Managed Services. Please join us for breakfast and some networking while you gain a better understanding of network monitoring and maintenance. The session will be held on Thursday 29th @ 8am, more details below.
Please feel free to drop me a line, should you have a product, a new focus or theme that you would like to see in the future issues of this newsletter.
Until next time...
Warm Regards,
WEBSITE | Visit our website to find out more of what we have to offer
CONTACT US | If you have any questions or enquiries please don't hesitate to contact us
CUSTOMER CONNECT | What our customers are saying about us
Andor Systems (Aust) ... Pty Ltd
9 Griffiths Road,
New Lambton NSW 2305
P 02 4941 0922
F 02 4952 9410
sales@andor.com.au
URGENT INFORMATION | An urgent Microsoft Windows update and what this means for your business!!
PROMOTION | Get in quick for this exclusive deal - Sumsung 19" Monitor!
BREAKFAST BOX | Enjoy breakfast while you find out what the latest in IT products can do for your business
We keep an eye on your network so you don't have to - According to Jeff Wilson of Infonetics Research, network outages cost an average 3.6% of annual revenue. For SMB's, as well as large organisations, this downtime can represent a significant loss and in some cases businesses will not survive in the long-tem from ongoing failures that could have been rectified before they reached critical stage. Remember the good old days when you had a simple network that was typically in one location, used plain old servers and routers, you didn't have to worry about spam or malware intrusions and, more often than not, you could pinpoint a technical issue reasonably quickly because there were fewer devices or hardware to worry about? Unfortunately, those times are long gone as there is now a lot more IT equipment and complex systems to work with. This is due to networks evolving significantly over the years with new technologies, devices and strategies such as virtualisation and services oriented architectures. No longer can we assume what has worked for IT systems in past will work today. There is now a need to include new IT elements such as end-point security, mobile devices, email archiving and content filtering, as well as software compliance to the existing list of actions for the IT department or outsourced provider to maintain and service. |
Networks are at the heart of any small to medium business or enterprise and have a direct impact on various business operations. Therefore, the health of your network is key to your business success. Also, as businesses increase their reliance on networks for communications, the importance of ensuring the effectiveness and performance levels is crucial. Network monitoring tools play an integral part in supporting your business and will enable your IT support to identify dangers or potential threats that can lead to network downtime. Many businesses have already turned to intelligent network management and monitoring tools to understand and manage their network infrastructures and in turn keep their business running smoothly. Traditionally network monitoring tools would track the degree of availability of storage and utilisation of server CPU's and network traffic. This is still the case, but now you can now be updated on the status of your entire network including remote devices, in real-time, without the necessity to watch or maintain it personally. These monitoring capabilities allow for timely action required to minimise downtime and, when necessary, quickly correct problems. The opportunity exists to rectify technical issues before they reach critical stage, in turn reducing the costs associated with downtime and interruptions to staff. Talk to your Andor Account Manager today to find out how monitoring can benefit your network. |
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'C3 Victory has a fairly strong requirement on its IT Network infrastructure. Originally our IT support was being conducted on-site but we reached a stage where it was deemed necessary that our IT support be outsourced to a local provider to free up our staff's time. When looking for a local provider, we needed someone that understood our current environment, could carry out regular maintenance on our servers and provide end user support when required. We chose Andor Systems on the basis of their support options and their ability to support our greater C3 network, not just C3 Victory. After two years since originally engaging with Andor, C3 Victory still enjoys dealing with Andor Systems.
I have no hesitation in recommending Andor Systems to anyone looking for a quality based IT service provider.'
Peter McQuillan
C3 Victory
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PRODUCT FOCUS FOR THE MONTH
Top 5 reasons to monitor your network:
1. Be informed of network performance and status in real time
2. Know when and how to apply a disaster recovery plan
3. Diagnose problems quickly
4. Plan for upgrades or changes
5. Reduce downtime and get the best from your network
The following describes some of the key types of network status information you need to know at any time of the day every day.
All critical network devices
The whole network does not have to go down to cause a negative impact to staff and operations. The necessity to monitor all critical network devices is vital to ensure you have minimal interruptions to your network. This includes emails, internet access or access to network drivers and operating systems applications.
Servers - Storage and memory
- Monitor the overall health and performance of servers
- Check and monitor the amount of disk space available servers as well as applications that require greater dick capacity.
- Monitor the average memory and processor utilisation of key CPU's
Operating Systems (O/S)
- Monitor multiple operating systems including Microsoft SQL Server and Exchange.
- Track and proactively address application and operating system failures as well as discover necessary patch management requirements for compliance.
Switches and Routers
- Monitor the amount of traffic coming in and out of routers.
- Monitor the health of routers and switches, including available bandwidth
- Monitor firewalls, antivirus protection and spyware/malware defences to ensure all the nasties are kept out of your systems and your network is effectively guarded
Printers
Monitoring printers allows you to discover when printers are malfunctioning, require toner or even simple errors before the users notice.
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Be rewarded for purchasing Original HP Toner Cartridges. Buy 5, 10 or 20 specially marked Original HP Toner Cartridges and redeem from a choice of 30 products - you choose!
Hurry! This rewarding offer is only valid until 31 July 2010.
Call an Andor Account Manager for more details 02 4941 0922.
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URGENT INFORMATION:
As of Tuesday 13th July, Microsoft will end all support for:
1. Windows XP SP2
2. Windows 2000 Professional
3. Windows Server 2000
What you need to do:
1. Talk to your Andor account manager today to find out how this will affect your business and how to effectively upgrade your systems.
2. Have a plan to migrate to updated systems as soon as possible
3. Understand that there are significant risks associated with using unsupported products including vulnerability to security risks.
What are the options?
For Windows XP, there are two upgrade options:
1. Deploy the latest Service Pack SP3
2. Deploy a more recent supported version of the OS, such as Windows 7.
For Windows 2000 Server, the upgrade options are
1. Windows Server 2003 R2
2. Windows Server 2008 R2.
3. Windows Server 2008 R2 - Will be supported until 2018 and offers many advantages, particularly in the areas of virtualization, security and manageability.
Talk to your account manager today to find out more.
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While stocks last. Only available for the month of July.
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